Return Policy

Animal Studios (N.I.) LTD (Stirling Oils) Return Policy

Thank you for purchasing from Stirling Oils. If you would like to return a product, we want to make it a quick and simple process.

  1. We have a 14-day return policy. Refunds will be processed immediately after we receive the product back at our office and will be applied directly to the method that was used to make the purchase.
  2. Usually, refunds can take a couple of business days to completely process through the credit card systems after the refund has been initiated. If you have any questions regarding our return/refund process, feel free to email us at [email protected].
  3. All opened/used products and all products/sales purchased during a Stirling Special Promotion are final and are not subject to Stirling Oils standard refund/return policy. A Special Promotion is defined as any sale/promotion of a product, below the currently advertised MSRP.
  4. We strive to make all of the Stirling Oils customers satisfied in every way. If you feel that the product has not helped you in the way you thought, please contact us at [email protected] Customer service is important to us and we will respond back quickly. Of course, you can give us a call at 1 (800) 201-2840.